Our professional warehouse staff then pulls the product for the daily routes and assembles all White Glove deliveries the day before, to ensure all hardware is present, as well as to ensure the product has arrived in First Quality.
Not only is it important to build all White Glove deliveries beforehand to ensure the product has arrived in its entirety and in good condition, but it also serves as a guide for our delivery personnel who have to disassemble all items prior to placing on their truck. This allows them first hand experience on ALL new lines that arrive, decreasing the learning curve at the customer’s home or office.
Our Professional Repair Medics, save time, money and logistical hassle.
When furniture DOES NOT arrive in First Quality condition, our professional Furniture Medics on staff are there to provide any necessary touch-ups or minor repairs at no additional cost to our clients. Major repairs can also be handled at a reasonable cost to our clients upon approval, to allow for zero delays and an uninterrupted delivery experience.
Our Professional Delivery Teams are fully uniformed in matching shirts, pants, socks, shoes, and coats.
Upon arrival to the customer’s home our Teams come equipped with gloves, booties, floor runners, portable vacuum cleaners, and even steamers to let out the creases and folds in certain upholstered items.